Business Operations & Program Management
Operanta helps growing and transforming teams bring structure to operations, turn strategic priorities into execution, and build better ways of working.
About
I’m an Amsterdam-based consultant working across business operations, program management and organisational transformation. I combine strategic thinking with hands-on execution, helping international teams create clarity, improve processes and move complex work forward.
European at heart. Made in Italy. Adopted by the Netherlands.
I’m comfortable working across different environments and cultures, and stepping into unfamiliar domains has never held me back. I care deeply about inclusive leadership and use data to support better decisions. I’m known for building trust quickly and reading the room. My leadership style combines strategic thinking, emotional intelligence and a strong focus on delivery.
What I do
Core service
Clearer, more effective and scalable ways of working.
I help teams design and improve operational workflows, onboarding journeys, playbooks, accountability structures and day-to-day ways of working - including processes that can support smarter tools, automation and AI-enabled workflows.
Core service
Structure, rhythm and momentum for cross-functional initiatives.
I help turn strategic goals and business priorities into executable work through clear planning, agile ways of working, governance, stakeholder alignment and practical delivery management.
Supporting capabilities
Supporting the implementation and adoption of digital tools, automation and AI-enabled workflows.
I help teams identify practical use cases, translate business needs into clear requirements, coordinate implementation with technical partners, and embed new tools into day-to-day work through testing, rollout, adoption and continuous improvement.
Providing temporary programme, operations or team leadership during growth, change or transition.
I step into senior assignments to stabilise delivery, lead teams, establish priorities and maintain continuity while the organisation builds permanent capability or recruits long-term leadership.
Working systems where people, leadership and execution are aligned.
I help organisations design inclusive leadership initiatives, DEI and talent strategies, hiring and onboarding frameworks, team rituals, operating principles, and culture and change adoption practices.
Who I work with
I work with startups, scale-ups and enterprise teams that need clearer execution, scalable operations and better ways of working.
I worked with
Recommendations
Selected recommendations from people I have worked with across business operations, programme delivery and transformation work.
“I had the pleasure of working with Chiara on several projects, and I was consistently impressed by her dedication and effectiveness. She always took the initiative to deeply understand the subject matter at hand, ensuring we were all on the same page.”
“Her commitment to clear communication, especially when it came to agreements, was invaluable in keeping projects running smoothly. What truly stood out was Chiara's remarkable ability to follow up meticulously on tasks and commitments. This level of reliability made her an exceptional colleague.”
Group Product Manager, SMB · Marktplaats
Worked with Chiara on the same team
“Chiara has been an appreciated colleague during the three years that we've worked together. Well-organized, always ready to help and very professional.”
“During her time at DNO, she was in charge of managing a labor intensive process that required highly developed planning, administrative and people management skills. In spite of difficult working conditions (f.e. the covid crisis), she managed to bring structure and support to a challenging international team of young professional artists.”
Zakelijk Leider / Business Manager · Dutch National Opera
Worked with Chiara on the same team
“In my position as head of artistic administration I have worked closely with Chiara Graniero for the last three years. Chiara has always made a positive contribution to our department. I know her as a determined, efficient and hard-working person.”
“Problem solving is an important part of our daily work. Chiara has a talent for identifying and responding quickly to unexpected situations and finding creative solutions. She is also a very good colleague and her contribution is essential to maintain a good working environment. It is a great pleasure to work with Chiara.”
Head of Artistic Affairs · Dutch National Opera
Managed Chiara directly
“Chiara knows exactly what she is doing when it comes to project management.”
“With an eye for detail and for people, she is a natural and kind leader. Besides her professional skills, it really is so much fun to work with Chiara and I have enjoyed our collaboration tremendously.”
Development · Rijksmuseum Fund
Worked with Chiara on different teams
Originally published as LinkedIn recommendations.
Additional Expertise
Need specialist expertise? For assignments that benefit from specialist input, I can involve or introduce trusted experts from my professional network. This helps cover the full scope of the assignment while keeping the work coordinated and practical.